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Our Services: Tailor-Made Services for Every Need
Technical Support – Reliable. Responsive. Always Available.
Operational continuity starts with expert support. Our dedicated technical support services are available 24/7/365, ensuring your automation systems in manufacturing, building, and infrastructure operate at peak performance.
We provide rapid assistance across hardware, software, and system operations—minimizing downtime and accelerating recovery. Our experts work closely with your teams to:
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Maximize system uptime and availability
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Accelerate issue diagnosis and resolution
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Reduce mean time to repair (MTTR)
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Support your operational and business continuity goals
With a global service network and deep system knowledge, we help you maintain performance, protect investments, and stay competitive—every hour, every day.
Lifecycle Services for Automation
Seamless operations start with reliable lifecycle support. Our comprehensive service portfolio ensures your automation systems—hardware, software, and integrated controls—perform at their best, every step of the way.
We understand that your facilities are mission-critical. That’s why we deliver proactive maintenance, system optimization, and rapid response services to minimize downtime and extend asset performance.
Whether it’s preventive servicing, performance analytics, or on-site technical support, our lifecycle solutions are designed to:
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Ensure continuous system availability
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Prevent unplanned stoppages
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Maintain consistent, high-efficiency goods flow
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Support long-term operational resilience
With deep domain expertise and a global service network, we help you protect productivity and meet business demands—today and into the future.
Modernisations & Upgrades
As operational demands grow more complex, legacy automation systems can limit your ability to respond with speed, scale, and resilience.
Whether you're facing changing throughput requirements, aging infrastructure, unsupported software, or obsolete components, our modernisation and upgrade solutions help extend the life and boost the performance of your existing systems—without the need for full replacement.
We help you address challenges such as:
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Outdated automation no longer aligned with current business needs
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Controls and execution software at end-of-support
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Difficulty sourcing parts for legacy mechatronics and hardware
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Increasing risk of downtime and declining system efficiency
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Competitive disadvantage due to technological stagnation
Through targeted upgrades in mechatronics, control platforms, and system software, we deliver measurable improvements in throughput, flexibility, and system availability. Our experts assess, redesign, and implement enhancements to help you:
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Align operations with evolving requirements
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Replace end-of-life technologies with future-ready solutions
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Increase system reliability and reduce maintenance burden
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Improve responsiveness and competitiveness across your supply chain
Unlock new value from your automation investments—modernise today for sustained performance tomorrow.
Technical Training – Empowering People to Maximise System Performance
Equipping your workforce with the right technical skills is essential for ensuring operational excellence. Our Technical Training programs are designed to provide maintenance and operations personnel with in-depth knowledge of automated material handling systems—including mechanical, electrical, and control systems.
Delivered through structured, application-focused modules, our training supports your team with:
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Detailed instruction on maintenance procedures
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Hands-on learning with diagnostic tools and techniques
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Preventive maintenance best practices
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Software and control system fundamentals
Technical Training - Flexible Learning Solutions for Every Operational Need
Empowering your team through knowledge—anytime, anywhere. Our modular training offerings are designed to match your operational realities, technical complexity, and workforce structure. Whether online, on-site, or fully customised, we deliver consistent, high-impact learning experiences across the automation lifecycle.
eLearning
- online remote
Our comprehensive library of eLearning modules provides maintenance personnel with the flexibility to train at their own pace, on their own schedule, and from any location. These modules serve as a standalone resource or a supplement to instructor-led training, supporting both onboarding and ongoing development.
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24/7 access via web-based platform
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Suitable for pre- and post-instructor learning
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Consistent delivery across global teams
Open Enrollment
- training center
Courses are delivered at our Training Center, combining classroom theory with hands-on instruction using live systems. Participants from multiple organisations share knowledge and gain practical experience guided by certified instructors.
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Scheduled sessions throughout the year
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Structured curriculum with real equipment exposure
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Ideal for individual or small team participation
Private
- at your facility
We bring our expertise directly to your site, offering tailored classroom sessions alongside hands-on system training using your operational environment.
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Aligned to your installed systems and processes
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Minimise travel and downtime for your team
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Delivered by certified instructors
Custom
- tailored to your specific technical needs
When standard programs don’t meet your requirements, we offer fully customised training solutions. From unique system configurations to advanced operational workflows, we collaborate with you to build training that aligns with your people, processes, and performance goals.
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Bespoke content development
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Delivered at your location or ours
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Scalable for teams of all sizes
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Let's get started
Tell us about your needs and our experts will guide you down the right path.
Complete the form or give us a call:
+86 400 888 5476